Tally shut down: where former users should take credit card debt next

What Tally did and what is documented about its closure

Tally ran an automated debt manager: it linked a user's credit cards and paid them off from a line of credit, which the user then repaid to Tally. Banking Dive reported that the credit lines were issued by Cross River Bank and that Tally said it had helped consumers pay down more than $2 billion in debt since its 2015 founding. [1] PYMNTS quoted its pitch: "We pay all your cards, and you pay us back." [2]

The closure came in two steps. Banking Dive reported that in April 2024 Tally sunset its direct-to-consumer loan portfolio and began offering its credit lines through partners. [1] Then, as Banking Dive and PYMNTS reported on August 14, 2024, founder and CEO Jason Brown announced the shutdown on LinkedIn, writing that the company was "unable to secure the necessary funding to continue our operations." [1][2]

As of October 30, 2026, Tally's former address, meettally.com, redirects to a page that says "Tally is no longer available" and tells anyone with questions about a Tally loan to call the servicer SST at (833) 977-0334. [3]

First: secure the debt you still have

A lender closing does not erase a loan, and none of the closure reports we read announced forgiveness of Tally balances. [1][2] The redirect page treats Tally loans as still serviced, by SST. [3] Call SST, confirm the balance, rate and payment due date, and get the payoff amount in writing. The FTC's general advice applies: keep records and get any agreement in writing. [5]

Then check every credit card Tally used to pay. With Tally gone, nobody is paying those cards for you. Log in to each issuer, confirm the account is current and set at least the minimum payment on autopay. The CFPB warns that being more than 60 days late on a card can let the issuer raise the rate on all balances, [4] which would undo the reason you used Tally in the first place.

• Confirm your Tally balance, rate and due date with SST. [3]
• Log in to each credit card and confirm the last payment posted.
• Set at least the minimum payment on autopay for every card.
• Write down every balance and APR in one list; you need it for the options below.

The four realistic replacements

Tally's core idea was swapping high card APRs for one lower-rate payment. The CFPB describes the main consumer versions of that idea and their catches. [4] A credit counselor's debt management plan is the fourth path, and the FTC explains how it works. [5]

Worked example: comparing the paths on one balance

Illustration only, with assumed numbers. Say you have $6,000 left on cards at 24% APR after Tally stopped paying. Interest at that rate is roughly $120 a month on $6,000 (24% divided by 12 is 2% a month). Every month you spend deciding costs about that much.

Balance transfer, assuming a 3% fee and a 0% promotion: the fee is $180 up front. To clear $6,000 during a 15-month promotion you need $400 a month. If you can only manage $250, about $2,250 would remain when the promotional rate ends and the regular rate applies. [4]

Consolidation loan: compare total cost, not the monthly payment. The CFPB warns a lower payment over a longer period can cost more overall once fees and interest are counted. [4] Ask each lender for the APR, any origination fee and the total of payments, and only proceed if the total is below what the avalanche plan would cost you.

Avalanche: pay minimums everywhere and put every extra dollar on the highest-APR card first. Snowball: target the smallest balance first for quicker wins. The debt avalanche vs snowball guide on this site works through both with a synthetic example.

Avoiding the wrong kind of help

Some advertising for consolidation comes from debt settlement companies. The CFPB says to beware of promotions that seem too good to be true, and that these firms often charge upfront fees and tell you to stop paying creditors and move money into a special account. [4] The FTC lists the risks: you may not finish the program, your credit can suffer, late fees and interest grow, creditors can sue, and forgiven amounts may be taxable. It adds that companies generally cannot collect fees before settling a debt. [5]

For counseling, the FTC suggests interviewing several counselors, asking about fees, licensing and free education, and checking the organization with your state attorney general. Nonprofit status alone does not guarantee low fees. Be wary if a counselor says a debt management plan is your only option without reviewing your finances. [5] You can also call your card issuers yourself and ask for a lower rate or payment plan at no cost. [5]

• Get the counselor's fees as a written quote before enrolling. [5]
• Walk away from any company that wants fees before it settles a debt. [5]
• Never stop paying cards on a third party's instruction without understanding the consequences. [4][5]
• Ask your issuers directly for a lower APR or hardship plan first. [5]